Please find below the following information.
Please note that clicking on the links below will open PDF documents in a new window.
Devon Home Choice Policy & Procedures
These documents set out how Devon Home Choice works.
Please click here to download a copy of the Devon Home Choice Policy.
Please click here to download a copy of the Devon Home Choice Procedures Manual.
Devon Home Choice User Guides
Please click here to download a copy of the Devon Home Choice User Guide
Please click here for an easy guide to entering, updating or renewing an application
Please click here for an easy guide to obtain a reminder of forgotten log in details
Placing and checking bids guide
Are you Tenancy Ready?
Please click here to go to our Tenancy Ready page
Debt and money advice
Please click here to go to our Debt and money advice page
Damp & Mould / Disrepair Issues?
Letting Policies
Letting Policies of partner landlords - The Letting Policies of partner landlords are shown on the 'Partners' page
Common Myths and Frequently Asked Questions
Click here to view the Devon Home Choice common myths and Frequently Asked Questions help guide.
Guide to Devon Home Choice and Frequently Asked Questions (For Councillors and those providing Support)
Council Members click here for a Guide to Devon Home Choice and Frequently Asked Questions
Rent Plus / Rent to Buy Homes
Click here for information on Rent Plus Homes
Plymouth Community Homes
Click here to view a document about Plymouth Community Homes and what they do
Devon Home Choice Fraud Statement
Please click here to view the Devon Home Choice Fraud Statement
How we can help rough sleepers
Please click here for information
Credit Unions
Credit Unions are different from banks and other financial institutions. Members pool their savings to provide each other with credit at a low interest rate. Credit unions are community oriented and their purpose is to serve people rather than maximise profits which is why they offer loans at a lower interest rate than from Banks and other financial institutions. There will usually be a common bond shared between members as such. The services offered are similar to those offered by banks but they use different terminology e.g. share accounts instead of savings accounts. It is usually the case that you have to be a member of a credit union before you may deposit or borrow money.
Please click on the links below to see details of credit unions that have links with one or more of our Devon Home Choice Partners.
Local Allocation Policies
These explain any differences in how homes in some Devon local authority areas are allocated from the Devon Home Choice policy
Please click here to download East Devon District Council's Allocation Policy
Please click here to download South Hams District Council's Allocation Policy
Please click here to download West Devon Borough Council's Allocation Policy
Please click here to download Mid Devon District Council's Allocation Policy.
Please click here to download Mid Devon District Council's Pets and Animals policy.
Quarterly Monitoring Reports
Please click on the links below to view the Devon Home Choice Quarterly Monitoring reports. These provide data on the numbers of applications, bids, homes advertised and let.
- October 2024 (covering 1st July 2024 to 30th September 2024)
- July 2024 (covering 1st April 2024 to 30th June 2024)
- April 2024 (covering 1st April 2023 to 31st March 2024)
- April 2023 (covering 1st April 2022 to 31st March 2023)
- April 2022 (covering 1st April 2021 to 31st March 2022)
April 2021 (covering 1st April 2020 - 31st March 2021)
April 2020 (covering 1st April 2019 - 31st March 2020)
Some information on this site is in PDF format (Portable Document Format) To view these documents you will need Adobe Acrobat Reader.